Doma · Support
Doma – Rental Manager: Support
Last updated: 2 October 2026
Contact
Email elliot@elcroft.digital. Tell us what you were doing and what happened, and include your iPhone model and iOS version if you can. Please do not send your password.
Restore purchases
If you have paid for Doma Pro but the app does not show it, for example on a new phone:
- Make sure you are signed in to the App Store with the Apple Account you used to subscribe.
- In Doma, open the Doma Pro screen.
- Tap Restore Purchases.
If Doma Pro still does not appear, email us and we will look into it.
Cancel Doma Pro
Doma Pro is billed through Apple, so you cancel it with Apple:
- Open the Settings app on your iPhone.
- Tap your name, then Subscriptions.
- Tap Doma, then Cancel Subscription.
Cancel at least 24 hours before the current period ends to avoid being charged for the next one. You keep Doma Pro until the end of the period you have paid for. Refunds are handled by Apple.
Delete your account
- In Doma, open Settings.
- Tap Account.
- Tap Delete account and confirm.
This deletes your account and all its data immediately and permanently. Deleting your account does not cancel an Apple subscription, so cancel Doma Pro first if you have it.
If you cannot get into the app, email elliot@elcroft.digital from the address on your account.